Privacy Policy

1. Information We Collect

When you interact with HiFi Boutique online, book an atelier consultation, or purchase a couture piece, we may collect:

• Contact & Identification: Name, email address, phone number, and delivery/billing address.
• Bespoke Fitting & Sizing Data: Detailed bridal measurements (bust, waist, hip, blouse length, lehenga height, arm circumference) provided during virtual or showroom styling sessions.
• Transaction Details: Payment confirmation, order history, and courier tracking identifiers. (Credit card numbers are processed directly by certified payment processors and are never stored on our servers).
• Digital Analytics: IP address, device type, and browsing interactions used strictly to optimize website performance.

2. How We Use Your Information

Your information is utilized solely to provide an exceptional couture experience:

• To tailor and cut made-to-order garments to your exact physical specifications.
• To arrange insured express courier dispatch and provide live delivery notifications.
• To communicate regarding atelier appointments, sketches, and order milestones.
• To send our Couture Journal newsletter (only if you have explicitly subscribed, with one-click unsubscribe anytime).

3. Data Sharing with Trusted Service Providers

We only share necessary information with certified partners required to fulfill your order:

• Shopify & Payment Gateways: For encrypted order and transaction processing.
• Insured Courier Partners: (Australia Post Express, DHL Express, FedEx) for parcel delivery and signature collection.
• Atelier Karigars: Anonymized measurement sheets provided to master cutters to construct your garment.

4. Your Privacy Rights

Under Australian and international privacy laws, you have the right to access, update, or request the deletion of your personal contact and measurement records. To make a privacy inquiry, email our Data Privacy Officer at privacy@hifiboutique.com or contact our Melbourne showroom.